Wreck Connect ("we," "us," or "our") understands that privacy and security are important to the people from whom we solicit information. This Privacy Policy outlines the ways we collect, use, and disclose information and specifically describes our practices in connection with information that we collect through websites operated by us or on our behalf, through email messages that we exchange with you, as well as other interactions you may have with us. Wreck Connect reserves the right to update this Privacy Policy at any time without notice to you, in which case the new Privacy Policy will be applicable to the collection and use of your information by Wreck Connect.
Wreck Connect collects both personal and non-personal information in the course of its business activities. "Personal Information" is any factual or subjective information about an identifiable individual. Personal Information can directly or indirectly identify you as an individual and may include, but is not limited to, your name, email address, telephone number, postal address, online digital identifiers, your browser and device information, and information collected through digital tracking technologies. Wreck Connect collects Personal Information from you through our website and through our interactions with you.
Contact information, such as your name, telephone number, email address, and specific details regarding your accident or potential legal inquiry, are requested from you directly when you fill out a survey or send us a message through our website. We collect this information to facilitate our location-based routing service.
Wreck Connect also collects Personal Information from the device you use to access our website. This may be done through the use of cookies, web beacons, pixel tags, and other similar technologies. The information we collect in this manner may include, but is not limited to, your device model, operating system, browser type, IP address, domain name, internet service provider, browsing history related to this website, clickstream data, referring website address, connection speed, language settings, location, and time-of-day.
Wreck Connect uses your Personal Information in order to conduct its legitimate business activities, which include, but are not limited to:
Fulfilling your request to have your inquiry routed to a local legal professional based on your geographic location.
Transmitting your information to our joint advertising partner, Walker Advertising, and its network of participating attorneys so an attorney can evaluate your potential claim.
Communicating with you directly regarding your inquiry, subject to your prior express written consent in compliance with the Telephone Consumer Protection Act (TCPA).
Internal research, reporting, and improving our products and services.
Enforcing our Terms of Service, spam detection, and personalizing content that you view on our website.
Routing to Legal Networks: Wreck Connect operates an inquiry routing service. By submitting your information through our website, you expressly consent to the disclosure of your Personal Information to our joint advertising partner, Walker Advertising, and its network of third-party attorneys. This disclosure is made for the purpose of allowing an attorney in your area to contact you to offer a free consultation regarding their legal services. We do not evaluate your legal situation or "match" you with a specific attorney based on case merit; inquiries are routed strictly by geographic location.
Service Providers: Wreck Connect shares your Personal Information with its vendors and service providers (Sub-Processors) in order to conduct its legitimate business activities. These activities may include, but are not limited to, website hosting, data analysis, customer service, email delivery, auditing, and other services we provide to our customers.
Legal Requirements: It may become necessary for Wreck Connect to share your Personal Information for legal reasons. These can include a need to comply with applicable law inside or outside the United States and/or to respond to requests from public and government authorities, including law enforcement authorities. Wreck Connect may also need to disclose your personal information in order to enforce our Terms of Service, participate in a judicial or regulatory proceeding, or to protect and defend our rights or the rights of others.
Business Transfers: Wreck Connect may disclose or transfer your Personal Information pursuant to a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
By submitting your contact information on our website and providing your electronic signature, you are providing prior express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by Wreck Connect, Walker Advertising, and its network of participating attorneys. This contact may include telephone calls, text messages (SMS), and emails, potentially utilizing automated dialing systems or artificial/prerecorded voices. You understand that your consent is not a condition of purchasing any goods or services, and you may revoke this consent at any time.
Your Personal Information, and any other information we gather, may be held by Wreck Connect indefinitely, or for as long as is necessary so that we may maintain a relationship with you, to protect ourselves against legal claims, or for record-keeping purposes.
Wreck Connect has implemented generally accepted security measures to protect against the loss, misuse, disclosure, alteration, or destruction of the Personal Information we gather. However, no electronic data transmission can be guaranteed to be completely secure. Though we utilize such measures, we cannot guarantee against the loss, misuse, or alteration of your Personal Information.
You may opt out of receiving marketing emails from us by either following the opt-out instructions in those emails or by sending an opt-out request via email to [email protected].. You may also opt out of receiving other types of communications from us, including but not limited to phone calls and text messages, by contacting us at the same email address or replying "STOP" to any text message.
Under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA"), California residents have additional privacy rights. These include:
The Right to Know: The right to request what Personal Information we collect, use, disclose, and sell.
The Right to Delete: The right to request the deletion of your Personal Information collected or maintained by us.
The Right to Opt-Out of Sale or Sharing: Because our business model involves transmitting your data to third-party legal networks (which may be considered a "sale" or "sharing" under California law), you have the right to opt-out of the sale or sharing of your Personal Information.
The Right to Non-Discrimination: The right to be free from discriminatory treatment for exercising your privacy rights.
The Right to Correct: The right to request the correction of inaccurate Personal Information.
To exercise your right to know, delete, correct, or to opt-out of the sale/sharing of your information (Do Not Sell or Share My Personal Information), please contact us at [email protected].
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us by email at [email protected].